Q:Agents are welcome to join
A:The Company invites agents to join as partners to create new revenue and market opportunities,and through agents to provide customers with a comprehensive operational plan includes products, services, technology and marketing, training, marketing and other aspects,to achieve the development of a common purpose. Intention, please call the marketing department:[email protected]
Q:Partner qualification requirements
A:Place the order according to the minimum quantity every year. After upgrading to an agent, the Commission of the previous order will be returned in the next order.In a separate legal entity registered with the local Administration for Industry and Commerce; has a good corporate image, social prestige and reputation in the industry; has in-depth research and experience in industrial applications to specific industries; has some industrial customers in a specific geographic coverage channels; in an there is a strong industry or geographic community resources.
Q：Agents cooperate to protect
A：Company agents to provide a full range of preferential policies to support the promotion: Agents can obtain product promotional materials, all aspects of test reports, advertising color pictures, leaflets, media advertising and other support, the agent's marketing, sales, technology provide comprehensive training programs designed to assist specific operation and assist devices for measurement, to help solve practical problems in the field. Agents enjoy the company of low supply discounts, full stop supplier to avoid the middle of operators to ensure that agents maximize profits. Strict regional protection system strictly control agents around the area, to prevent disorderly competition. Timely delivery, replenishment, replacement ensure the normal sales agents.
Q: How is the training?
A: After buying our machines, your engineers can go to our company or it is so easy to operate the machine according the training video and user manual, the user manual will come with the machine together.
Q:Is it hard to use these machines?
A: No, not hard at all For our previous clients, just about 2 days for learning operation
Q: Is there any quality certificate?
A:All of our machines have passed CE certificate,ISO14001(BCC),ISO9001(IQNET)
Q:The Warranty of the machine?
A:AT LEAST One year,then the parts will be free for the buyer WITNIN the warranty.
Q:English version for these machines?
Q:Are machines can meet software update?
A:YES, we will update machine and will send you at first time
Q：Do you have any operation videos to watch?
A：We provide customers with special operation videos. If you don't understand anything, you can contact us and will arrange engineers to shoot the specified videos.
Q: What kind of maintenance is needed?
A: Add lubricating oil to the guide rail, let the water drain away which from the oil-water separator, and clean the nozzle (we will support this oil)
Q:Do the vibratory feeder and tray - take up space for tape feeders? it can only be used interchangeably? either this or that?
A:Vibratory feeder and tray can use together , we have extra place for tray. vibration feeder take up 7 holes.
Q:HS-Code（NCM）of Machine, FOR REFERENCE ONLY
A:HS CODE: Pick and place machine: 8479896200
HS CODE: Reflow oven: 8514109000
HS CODE: Stencil printer: 7616999000
HS CODE: SMT accessories: 8479909090
A:We have agent in Russia India etc（any needs contact in advance）
Q:Services and commitments
A:Before purchasing products, we will conduct a comprehensive analysis of our views and requirements, recommend products according to customers' actual needs, provide customers with the most appropriate products, and let customers know the performance characteristics of the selected products。In strict accordance with the relevant provisions of the contract terms of production, delivery, to ensure product intact and in place
within the stipulated time to customer requirements.During the warranty period, the product shall be maintained and used under normal storage conditions. If the quality is qualified, it shall be responsible for free repair or replacement, and provide relevant maintenance knowledge; If the product cannot work normally due to improper use or damage caused by the product, our company provides paid services.Before leaving the factory, we ensure that all products are fully debugged to ensure perfect quality and efficiency, and provide long-term technical support.